A former public servant, Dr Jenny Stewart has published widely in the fields of public policy and public sector management, and is also well-known for her articles on current issues in management and policy in Quadrant and The Canberra Times.
We spend most of our lives in organisations, yet most of what is written about them obscures more than it reveals. The Decline of the Tea Lady takes a light-hearted yet penetrating look behind the facade of management to reveal the far more interesting world beyond.
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